KUONOLA’S VETERINARIAN IS HERE FOR YOU – EVEN FROM YOUR SOFA! QUICK AND EASY!

VETERINARY ONLINE CONSULTATION

Take care of your pet’s health concerns easily and from anywhere with Kuonola’s online vet consultation.

How It Works: Kuonola’s Online Veterinary Consultation

1. Book Your Appointment

Use our online booking system to schedule a remote consultation. In the “Additional Information” field, briefly describe your pet’s symptoms or situation so the veterinarian can prepare.

2. Receive Confirmation and Payment Link

After booking, you will get a confirmation email with:

  • A secure link to join the video consultation
  • A payment link to pay the consultation fee in advance

3. Join the Video Call

At the appointment time, connect with our veterinarian via video call on your mobile device or computer.

4. Get Expert Advice and Care Instructions

The veterinarian will assess your pet’s condition and provide advice or treatment recommendations immediately.

5. Follow-Up and Referral

If further care is needed, the vet will recommend the best Kuonola veterinary clinic for your pet. You will also receive a written summary of the consultation via email.

What Can You Get Help With During a Online Consultation?

During a online consultation, you’ll quickly receive a veterinarian’s assessment of your pet’s health and guidance for further care. Here are some examples of issues our vets can assist with:

  • Itching, rash, or other skin symptoms
  • Gastrointestinal symptoms such as vomiting, diarrhea, and constipation
  • Eye and ear problems
  • Respiratory symptoms like coughing, sneezing, and nasal discharge
  • Acute issues such as nail injuries, poisoning, and ingestion of foreign objects
  • Mouth and dental problems
  • Wounds and bleeding
  • Weight management
  • Urinary tract symptoms
  • External and internal parasite treatments

You can also discuss chronic or ongoing issues and management of underlying conditions with the veterinarian.

Important Notes on Remote Prescriptions

Please note that prescriptions are not issued for entirely new, undiagnosed conditions or for pets who have not visited a Kuonola clinic in the past 12 months. If you need a prescription renewal, please book a regular in-clinic appointment.

PRICE OF A ONLINE CONSULTATION

A 15-minute online consultation with a veterinarian costs €34. Payment is made in advance via a secure online payment link sent to your email.
If the online consultation results in a visit to Kuonola’s veterinary clinic, the €34 fee will be deducted from the in-clinic appointment price.

CANCELLATION POLICY

Appointments must be cancelled at least 24 hours in advance by calling 029 1700 810 or by emailing asiakaspalvelu@kuonola.fi.
For cancellations made later, changes, or missed appointments without notice, a fee of €49 will be charged.

BOOK VET SERVICES